Troubleshooting

Reviewed on 27 September 2026

The game does not load or closes

Check your connection, restart the app, and install the latest available update. If the problem continues, contact support on Discord.

Include your support ID, game version, device, and the steps that trigger the problem.

I do not receive notifications

Check notification permissions in the game and in your device settings.

My progress is missing

First sign in with the identity linked to your account. Do not create a new profile to replace the old one before contacting support.